Our box is unique for three reasons.
First, we score every product’s ingredients through the Environmental Working Group database. If it doesn’t meet our guidelines, we don’t put it in the box. For example, anything with artificial fragrance is disqualified from the box because it’s an ingredient that can contain undisclosed ingredients within it. We don’t just put products in our box that claim they’re “all-natural” or good for you, we really assess the ingredients to make sure they meet the standards we’ve set. The beauty box will never include ingredients like artificial fragrance, sodium laurel sulfate, parabens, phthalates, or any known carcinogens (like formaldehyde, mineral oils, ethylene oxide, and crystalline silica).
Second, our products must be high-performance! Just because they’re non-toxic doesn’t mean they can’t be incredible, and that’s why this box is so highly curated. For those that are new to clean beauty, we want to show you what’s out there and what we love. For those of you that are already into non-toxic wellness and cosmetics, our goal is to introduce you to our very favorite products.
Third, every product that goes into the box is cruelty free.
Each box includes 5-7 items.
Your card will be charged when you sign up. Your sign up date will also be your billing date every month.
If you sign up on a day that’s exclusive to certain months (29, 30, 31), your payment will automatically default to the last day of a month without that date. For example, if you signed up on January 31st, in February, you’ll be charged on the 28th since it’s the last day of that month.
If you need to change your payment method, no worries — you can do so by logging into your account. For detailed instructions on how to do this, click here!
Your box will ship around the 15th of every month.
At this time, we can only offer shipping to certain countries outside of the United States, including but not limited to Canada, the United Kingdom, and Australia.
If your box is lost or any product inside is damaged, please contact us for help. Please allow an appropriate amount of shipping time before assuming your box is lost. But if it does happen, we’re here for you! If you haven’t claimed a lost or damaged box 45 days after the box’s shipping date, we cannot guarantee a replacement of that exact box.
If you feel that you need to cancel (we’ll miss you!), reach out to our customer service team by emailing us.
Cancellation must be initiated before your billing date to avoid being charged for the next month’s box. If you’ve signed up for one of our 6 or 12 month subscriptions, you’ll be charged a cancellation fee equalling two months of your monthly subscription cost so be sure you want to subscribe before signing up. If you are not sure whether the box is the right fit for you, we have month to month option that can be cancelled at any time.
Your box will automatically renew after your subscription period ends; we do this because we want to avoid disruption of your Beauty Box shipping to you, and because our boxes usually sell out (we don’t want your subscription to be scooped up by someone else!). If you don’t want to continue after you subscription period ends, it’s super easy to cancel.
Simply let us know anytime during your last subscription month (before the first of your new renewal month), and we’ll cancel your subscription.
Coupon codes cannot be applied toward subscriptions.
Gift cards cannot be used as payment for your box. Our system only permits cards that can be billed cyclically to be used for subscriptions. Thanks for understanding!
Beauty Boxes are final sale and cannot be returned or exchanged.
If your box is lost or any product inside is damaged, contact us for help. Please allow an appropriate amount of shipping time before assuming your box is lost. But if it does happen, we’re here for you!
If you don’t love a certain product in your box, we encourage you to share it with a friend or family member or donate it to someone in need. Subscription boxes are to sample products you may not typically purchase yourself, so it’s totally normal that you may not be in love with every single product in every box. 🙂 Sharing is caring!